Teacher file grievance against principal. Yung principal po dito sa malabago elementary school.
Teacher file grievance against principal EST Apr 30, 2022 · Fast forward 19 teachers out of a school of 50 or so teachers were called to a hearing then 15/19 we’re suspended for a day without pay. ” This is a grievance filed against the Board of Education itself. Contact No. e. Begin the letter with “Dear [Principal’s Name],” and conclude with “Sincerely, [Your Name]. Apr 4, 2012 · I have filed a grievance against my principal for something that was obviously against my contract. Learn the step-by-step process of filing an administrative complaint under DepEd Order No. Keep a record of all communications, including phone calls and in-person meetings you have with school or district staff. The SCSC’s authority is limited to holding the school accountable for its performance in meeting academic, financial, and operational expectations under its charter contract Any person who believes that an educator has breached the code may lodge a complaint with the Council. A complaint may be resolved at any time before the conclusion of the investigation, by the complainant withdrawing the allegation(s) in writing. m. ETFO’s listing of Occasional Teacher locals provides contact information as well as website links where available. Department Of Basic Education Complaints, In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believe are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that How do I file a formal complaint against a principal, middle school, and school board? My daughter was being bullied for a good bit and when she reacted to it about 2 weeks later and ended up in a fight with one of the girls who is still bullying her as well as having her friends bully my daughter. Dec 12, 2024 · Learn more about how to file a complaint - and about the complaint evaluation and resolution process - using the resources below. The principal delegates discipline decisions and dealing with parents to the school secretary. This office has the authority to investigate the conduct of certificate holders and refer the matter to the professional conduct officer for action when Jan 4, 2025 · If you believe the school has discriminated against you or your child in violation of federal law, you can also file a complaint with the US Department of Education's Office of Civil Rights (OCR). teachers? Teachers are regulated by the Ontario College of Teachers. (2) Please pay special attention to the school district or charter school’s timelines in order to file your complaint in a timely manner. Feb 7, 2025 · 1. Schedule a meeting with the principal or concerned department head and present your complaint. A. org, or call us at 850-245-0403. Time l imits for filing a complaint. The principal may forward to the teacher within five days from the receipt of the written grievance a written request for more specific information regarding the grievance. NOTICE. G-7, Sector-10, Dwarka. Important Notes: (1) Please access the specific District or Charter’s local formal complaint process and follow the steps outlined in the board policy manual. New Orleans Teachers Job Board; You are here: Home. Charter schools are publicly funded schools that are open to all students through a non-discriminatory admissions lottery. School Principal: First Step: Always start by trying to resolve the issue directly with the school. The complaint should preferably: be in writing; and; clearly disclose the alleged breach of the code. I just found this in our policy-"If the campus principal, supervisor, or district official is the subject of a complaint, the complaint should be made directly to the superintendent. Local Employment Issues There are times when you, as a parent, may want to communicate in writing with your child’s school about some problem or concern with your child’s education or well-being. Dec 21, 2024 · Staff members (e. When there's a problem at school, we will work with you -- and if you're not satisfied with the outcome, you have options. File Name: Complaint-Procedures. , class size, mandated consultation, job postings and program deadlines). Gather evidence like receipts, emails, or Formal complaints from community members against an individual teacher shall be referred to the Principal. 4. Each school district has a special process that a plaintiff will be required to adhere to before they can file a lawsuit against the district or a particular school in court. Smith gave her son, Peter, a detention because he failed to turn in his homework. . You never see the principal in classrooms or on the playground. Each charter school is governed by a not-for-profit Board of Trustees that may include educators, community members, and leaders from the private sector. In a state complaint, a person who has knowledge of the educational issues concerning the child may file a written, signed complaint. At Head Office level the following are dealt with: Cases that could not be satisfactorily dealt with at district level. Q: Who may I file a complaint against? A: A complaint may only be filed against a “school official” which includes a board member and certain administrators as defined in the School Ethics Act at N. F. You may or may not choose to send this information to school officials at some point. Henry states that this type of behavior is unacceptable for any teacher and is damaging the school's reputation. James is knowledgeable, he frequently degrades and shouts at students when they ask questions. 6A:28, the regulations governing the School Ethics Commission. A Williams Complaint is used to fix: Unsafe, unhealthy, or damaged school buildings or conditions; No schoolbooks or online learning materials; Unqualified teachers or no permanent teachers; How do I file a Williams Complaint? Schools must have a Williams complaint form (check district’s website), but you can use any form. Q: May I file a complaint against a teacher with the School Ethics Commission? A: No. BULLYING Concern/Complaint Process We take concerns about our members seriously. Raise the concern or complaint to your school or district as soon as possible. 104. 49, s. To file a complaint, you can use the ISBE online complaint form. Report a Grievance or Issue Grievance process. The grievance procedure is there to protect your rights and ensure that the contract is adhered to. The principal's role in addressing these issues is critical to ensure a productive learning environment and restore trust within the school community. How Long Do I Have To File A Complaint? Generally, a complaint must be received by the New York State Department of Education within one year of the incident to which it refers. School district policies usually require you to file a grievance within 10-15 days after learning about the issue. The building principal, community superintendent or superintendent, as applicable, is required to make reasonable efforts to investigate the complaint and must notify the complainant in writing of the complaint determination and the basis for the determination, within 30 days of the date of receipt of the complaint. Nov 7, 2014 · Address National Council for Teacher Education. The disciplinary committee may investigate any alleged breach of the code, whether or not a complaint has been lodged. In Connecticut, local school districts are under the authority of the local board of education. If unresolved, reach out to the Parent Community Assistance Office at (713) 556-7121 or email ParentAssistance@houstonisd. Documents. If you have a complaint, submit it in writing to your school, district, or county office of education, following the governing board policies and procedures. Department of Education Office of Civil Rights, or a related state agency. A formal complaint letter to a school principal allows parents, students, or staff to express concerns about: Bullying or harassment incidents; Unfair disciplinary actions; Teacher misconduct or negligence; Poor school facilities or unsafe conditions Oct 5, 2023 · The State Special Education Complaint investigation process is a procedure that is established under both the Federal and State special education laws and rules. May 3, 2011 · A grievance can be defined as a specific complaint about your wages, hours, or conditions of work. It’s important to note that you cannot file a complaint with both your school district and the SDE at the same time. The principal spends a lot of time in their office pushing papers. I wrote out my letter about my second stage grievance, and waited seven days. In addition, the EAC will You can also file a local grievance: Every district’s process might be a little different. As my grievance was against the Admin at the school I could move immediately into second stage grievance with my letter. Critical job issues that are within the legal scope of bargaining include compensation, hours of work, safety matters, class size, evaluation and disciplinary procedures, health care, access to personnel files, preparation time, seniority, transfer rights, a grievance procedure with binding arbitration to settle major disputes, discrimination Jan 8, 2025 · Start with your address and the date, followed by the principal’s address. Follow the “chain of command” to resolve your complaint. Jun 24, 2021 · Level Two: The level two complaint usually involves sending a copy of the level one complaint, along with the Principal’s response to the complaint if one was provided, to the designated Assistant Superintendent. While Mr. 2000d and 34 C. Whether it's concerns about general school matters, bullying incidents, teacher-related issues, or facilities and maintenance problems, these templates provide a structured and effective way to communicate your grievances to school administrators or principals. Additional information on how a respondent(s) can file a response to a complaint can be found on the . Commission’s website. My son came home with a cough and sore throat that night. Example: Parent alleges teacher Ms. Ethical Advocate is completely independent of the School District. 12, 6:00 p. Your chapter Apr 22, 2018 · When and Where to File a Complaint – Sworn written administrative complaints may be filed at any time with the School Superintendents concerned for cases against non-teaching personnel in their respective divisions or with the Regional Directors concerned for cases against teachers and against their personnel at their respective regional If TEA can legally address your complaint. ethicaladvocate. Online Go to Ethical Advocate's website, https://pbcsd. Typically the policy would ask that the concern be handled at the lowest level possible. g. Person(s) wishing to appeal their grievance to Level 2 must complete the “Level 2 Grievance” section of the Formal Grievance (see item numbers 11 and 12 on the grievance form) and submit documents to the General Manager of Employee Relations at the address above within ten (10) school or work days from the date they received the Level 1 You can submit a complaint or compliment about the Department of Education (DOE). Can I file a complaint against a teacher who is employed in a private school? You may file a complaint against a teacher who is employed in a non-public school if the teacher is certified. These amendments and new rules will become effective on March 6, 2023. com, and create an account to submit a complaint. Jun 20, 2012 · teacher or administrator involved. of last year. Level 3: Handling of a complaint at Head Office level. Teachers can be reassigned to a DOE administrative office, given an administrative assignment within their school or in rare cases (i. Your complaint must include: the name, address, and contact information of the person filing the complaint, Sep 18, 2019 · The principal tried calling my cell phone, which I left at home when I went to work, call time was 1044, and he left a voicemail. TSTA has as a goal to empower its members to pursue their own grievances under the applicable school district policy. Go to Health & Safety This MDE office provides resources and technical assistance in physical education, sex education, health education, behavioral, emotional, mental, and social education as well as safety, discipline, and transportation. May 6, 2024 · In India, if you have a complaint about a private school, there are a few ways you can take and approach education authorities depending on the issue: 1. You also can visit the DOE’s Connect with Us page online to find out how to get help with topics like transportation, health, enrollment, and more. successful, a formal process may be initiated by filing a formal written complaint in a timely manner. A: First, talk to your child's teacher and/or school administration. Many teachers who were standing near were not called in and a few teachers who were NOT suspended were part of a school quality review team so the were not suspended and not docked pay yet the rest of us were. Grounds for a Complaint Any individual, organization or agency (“complainant”) may file a complaint with the The Chief Executive Officer South African Council for Educators Private bag X 127 CENTURION 0046. Choose one, and proceed Complaint to a Principal About a Teacher’s Inadequate Instruction; and (2) Letter of Complaint to a Principal About a Teacher’s Inadequate Instruction; This form is designed to assist you in drafting a letter for when you want to file a complaint with a principal about a teacher’s performance. On February 1, 2023, the New Jersey State Board of Education adopted amendments and new rules to N. Our students have the best chance of success when schools and parents work together as a supportive team. 3. If the problem persists, contact the principal. What information must be included in the letter? There are three (3) ways to file a complaint available 24 hours a day, every day of the year. Take a parent or friend along, and make a written record of the conference, including the date, time, place, who was there, and what each person said. Local Grievance Process (Generally): Level One- School or Campus Principal In most districts, a formal grievance is first filed, in writing, with the school or campus principal. The principal or unit administrator must then submit a written decision to the Union within five school days. Keep a copy of your How to File a Complaint with your school related to bullying, harassment, or discrimination. This team will collaborate to discuss the parental complaint and establish a time to meet with In some cases, teachers who are awaiting disciplinary charges are removed from their schools. On receipt of the complaint, it is registered (a file is opened and a case number allocated); the person complained of (alleged accused is informed about the allegations against him/her) and; request for a written reply with regards to the allegations within 10 days and in some cases within 5 days depending on the nature of the complaint; Mar 29, 2017 · A parent has been talking to parents trying to get them to join her to file a complaint against me. The PPS would not investigate this or a similar complaint as student discipline is a decision determined by the local school or school district. Each school must have a grievance process, so if the issue remains unresolved, inquire about the grievance process and follow it as outlined in the policy. She was dubbed " clinically depressed" by evaluators from our public school district. Nov 5, 2024 · Where and How to File a Complaint of Discrimination, Harassment, Intimidation, and/or Bullying. The principal doesn’t know students’ names and doesn’t interact with them. Schedule an appointment so that you have sufficient time to talk with the teacher or school administrator. You must file the complaint within 1 year of the incident. Apply the facts to the relevant contract language, if any. Understand the Purpose of a Complaint Letter to a School Principal. Where to turn Apr 4, 2023 · If Retaliation Occurs. The key In certain instances, your chapter leader will file a grievance on your behalf or on the behalf of the entire chapter (i. 7(e) which provides that "a recipient of Federal financial assistance" (such as the State Education Agency and the local school district) "shall not Complaint Procedures under the Elementary and Secondary Education Act Section 9304 – General Applicability of State Educational Agency Assurances Section 9503 – Complaint Process for Participation of Private School Children A. Every Texas school district has a grievance policy, which is often available on the district's policy website under “FNG (LOCAL),” though not all Texas school districts' policies are available online. Sep 11, 2021 · My son expressed concerns about being in close contact with the sick child, and the teacher told him that she wasn't contagious (apparently teachers are doctors now, too?). Here is how to raise a concern about a member: In some cases, it is appropriate to speak to the teacher, principal or school board/employer first. A state charter school’s governing board is responsible for overseeing the operation of the school, including setting the school’s policies, ensuring the school's adherence to the policies, and overseeing personnel. If appropriate, see if the issue can be dealt with at the school or board/employer level. Complaint Form Apr 24, 2024 · 3. You will file this appeal notice in writing on a form provided by the district within 10 school days of receiving the Principal’s Jun 8, 2022 · I have a 11 year old child in a catholic school. Discuss your concern with your child’s teacher, if appropriate. To avoid ongoing difficulties with a parent, may the student be assigned another teacher? In some instances, moving the student to another teacher’s classroom may be in the best interests of all concerned. For most grievances, the first step is a grievance hearing at the school with the principal, chapter leader and aggrieved union member. , teachers, administrators, counselors) Boards of education or trustees; Community members; When to File a Complaint? You can file a complaint against a school principal at any time, but it’s recommended to do so in a timely manner, especially if the issue is ongoing or has a significant impact on your well-being. You can file a grievance in order to remedy a violation of the UFT/DOE contract or DOE regulation, circular or established practice. The School Ethics Act only governs the • the concerns that led you to file the complaint, including the facts relating to the problem; and • any potential resolutions to the problem that you wish to propose. Nov 22, 2024 · Talk with the teacher or building administrator (principal, assistant principal, or guidance counselor) to resolve your concern. Under no circumstances may an employee take retaliatory action against a student or ridicule a student because a Public Concern Form has been filed. How to file. As a teacher I obtained no representation from the Union because the teaching Admin and ordinary teachers belong to the same Union. J. The other grievance is called a “3-8 grievance. As a result, the complaint is elevated to the Learning Community level. Talk to us Nov 12, 2024 · Numerous parents voiced concerns during a school board meeting, highlighting the need for clear and consistent communication channels. For complaint against the employees of KVS, NVS, Govt Schools complaints should be sent to the CVO’s of the respective organizations. Or, you may file a complaint with the Oklahoma State Department of Education (SDE). Often the complaint process and forms are also on the school and/or school district website. Legal. parent tried doing the same with teachers on my campus so principal told her she was not longer allowed in my classroom. It is usually very simple to file a teacher complaint. Upon receipt of the written grievance, the Section 504 office will notify the principal, learning community superintendent, and CMS legal (if needed). This would mean that you first would be working with the school principal. For any complaint against the Private independent schools affiliated with the Board complaint should be sent to Joint Secretary (Affiliation), CBSE, 2, Community Centre, Preet Vihar, Delhi-110092. ). R. C. The teacher shall file an answer thereto within 10 business days, and the meeting must then be held within five business days thereafter. OCR Online Complaint Form Maintenance: Dec. My daughter wrote a letter to the principal saying she wanted to kill herself. Your school staff is always available to answer questions or address concerns. He then called my work phone and reached me. This is where the answers to many employment-related questions can typically be found; answer will vary depending on your local agreement. texas. He requests that the principal look into the matter Oct 1, 2021 · You may file a complaint with your local school board in the district in which the incident(s) allegedly occurred. However, absent grounds for a formal disciplinary removal, a teacher can only request that a campus administrator transfer the student. If you are aware of fraud, waste, abuse, mismanagement, or employee misconduct involving FDOE, please complete and submit the online complaint form to the OIG for review, email your complaint to OIG@fldoe. Charters have the Document your complaint in writing (what happened and when), so that you have an accurate record of events. Expect updates within 48-72 business hours after reporting your complaint. If you have not resolved the situation at the building level, contact your district’s superintendent, or if your child attends a charter school, contact the school sponsor. The Parent Complaint Navigator will tell you exactly how to file your complaint with us and provide other resources to support you. You may wish to discuss your concerns with the teacher directly, or speak to the school principal and then the school board if necessary. org. Sep 2, 2012 · Unfortunately, this happens all the time to many great teachers. When parents or guardians have a complaint about the school in which their child is enrolled, including any complaints about the school’s bus transportation service, they can take the complaint to a child’s teacher, the principal of the school, the superintendent of the school district, or the 5. Mar 13, 2020 · A: Yes, according to Colorado statute, the local school district handles employment issues. Object Moved Permanently May 24, 2023 · Request the Policies and the Complaint Form. If the complaint is not resolved by the Principal and the complaint could affect the performance review of the teacher, the complaint shall be reduced to writing by the complainant and copies provided the District Compliance Officer (DCO Henry wrote a letter of complaint to the school principal about the rude behavior of his mathematics teacher, Mr. Letter Template For Formal Complaint To School Principal Samples Most complaints regarding a public school employee’s rights or conditions of employment should be addressed through the district’s grievance procedure. 2006. A grievance is a formal complaint process available when informal attempts to resolve issues with school administration have failed. After a couple days, symptoms persisted and he also got a fever. An educator who is retaliated against by their employer for complaining about discrimination can sue under these civil rights laws, though they may first need to file a complaint with an administrative agency such as the Equal Employment Opportunity Commission (EEOC), the U. You may be able to file later if the violation is continuing. After the Commission serves the respondent(s) with a complaint, the respondent(s) shall have twenty (20) days from receipt to file a written statement and, if desired, to allege that the complaint is frivolous. After meeting, the HCPSS principal is to fill in Part II and respond to the parent within 10 school days following the meeting. - 011-20893266, 20893267 Mar 6, 2019 · Have complaint against school personnel or official filed with the School Head/Chief Executive Officer; It shall be acted upon pursuant to the school’s rules of procedures on administrative cases. A complaint against the superintendent may be made directly to the board. Sometimes the complaint can be resolved by someone other than the principal and the initial receiver of the complaint may refer it elsewhere within the school. The second time he called my cell phone was at 1:11pm. This page presents a model letter or email you might write to file a complaint with the State Education Agency as an approach to resolving a dispute with your child’s school. Most school districts have policies on how to handle a concern or complaint. - 12:00 a. The Department of Public Instruction (DPI) conducts formal investigations of licensed educators based on information received by the DPI that alleges immoral conduct on the part of the licensed educator. S. What do I do if I disagree with an LEA's decision regarding a complaint? If you believe the LEA decision is incorrect as a matter of fact or law, or they failed to address all of your concerns, you may file an appeal within 30 calendar days to the CDE. Understand the requirements, procedures, and possible outcomes for complainants, respondents, and disciplining authorities in the Department of Education (DepEd). How do I file a grievance? You or your parent or guardian should deliver your grievance, in writing, to your school’s principal by hand, fax or certified mail. How does an individual file an allegation of misconduct against an educator? Mail your complaint of misconduct to the TEA main address: Allegation of Misconduct Texas Education Agency 1701 N. The time limits for initiating a grievance are extremely short, typically 15 days or less from the time the employee knew or should have known of the event for which the grievance is filed. Once we receive your complaint, we will send you a confirmation email. File a complaint electronically using the OEO complaint form; Call 718-935-3320; Mail a complaint to or Visit the OEO office at 65 Court Street, Brooklyn, NY 11201; Report student-to-student sexual harassment (Chancellor’s Regulation A-831) Contact: the principal, the Sexual Harassment Prevention Liaison or any staff member at your school. Department Of Basic Education Complaints. 61, incorporates by reference the regulation implementing Title VI of the Civil Rights Act of 1964, 42 U. Yung principal po dito sa malabago elementary school. 07/22 Complaint Forms Filing a Complaint with the School Ethics Commission . The regulation implementing Section 504, at 34 C. It all started when Parent was not happy when her child was called nosy in Oct. 100. " Then the member, the field representative and the principal or department head meet to discuss the matter. Pinahiya po kasi mama ko sa school sa araw ng JULY 30 2024 ng umaga habang naglilinis po sila kasama ang ibang mga parents po na naroon, dahil po sa hindi pa po nakakabayad po ng buo ang parents ko about po sa graduation fee nung march po dahil sa hirap po ng buhay namin at may usapan po sila na huhulugan po ni mama written complaint form. our name Your address Telephone number/ cell number Apr 2, 2024 · If your complaint is against a principal or teacher, you may also contact the Commission on Teacher Credentialing. I don't want to get into the details about the meeting I had but would like to know if anyone has ever gone through the process of filing a grievance. Jul 29, 2024 · You may file a Williams complaint about teacher vacancy or misassignment with the principal. Examples include ignoring students, unfair treatment, excessive homework, or abusive behavior. We may request you provide additional or more specific information within 15 calendar days. She is adopted (which is a trauma in itself) and has had a horrible year (concussions, bullies, home invasion and the list goes on. Jun 30, 2021 · Important Step to Sue a School: File an Administrative Complaint Before You File a Lawsuit Against the School. YOU HAVE THE RIGHT TO BE SAFE AT SCHOOL YOU HAVE THE RIGHT TO BE FREE FROM BULLYING AND HARASSMENT YOU HAVE THE RIGHT TO HOLD YOUR SCHOOL ACCOUNTABLE UNIFORM COMPLAINT PROCESS CA Code of Regulations (Title 5, section 4600 et […] May ire report po ako. A parent can contact the school or the school district and ask for the policies and complaint form to complete for teacher complaints. Contact your association president and grievance chair about the These complaint letter templates are designed to help individuals address various issues with school management. sexual or financial misconduct) suspended without pay until the investigation is completed or the 3020-a hearing is finished. When you are faced with a complaint—whether it meets the definition of a grievance or not—there are certain steps every building rep should follow: Gather all the facts, and have the teacher fill out an internal form. To find your district’s local grievance policy, ask an administrator how to access the relevant policies, which might be on the district’s board policy website. 6. Near Metro Station, New Delhi – 110075. 2. If the complainant elects to file the same complaint with any other entity while the EAC is investigating, the EAC will cease to investigate the complaint. If a teacher is the source of your problem, you may also be able to submit a discipline report to the agency in your state that is in charge of Jan 28, 2025 · A complaint is a statement alleging that a local school, school district, or county of education policy has been violated or that a state or federal law or regulation has been violated. The Principal, for whatever reason, singles out a teacher, and then goes on a rampage of conference meetings and conference memos to create a written trail of "evidence" against the teacher to be used in the dismissal proceeding. James. 18A:12-23. I was talking with some of my colleagues about it and they think I should file a grievance against the principal with the help of my union. gov. Learning Community Level 1. ” Sample Complaint Letter To Principal About Teacher Behaviour [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Principal’s Name] [School 5. Distribution: White – Principal Yellow – Region Office Pink – Engagement Unit Goldenrod – Parent 100/110 CCF-660 Rev. Congress Avenue Austin, TX 78701-1494 Fax: (512) 475-3665 Email: complaintsmanagement@tea. The resolution of most complaints is the responsibility of local educational agencies (LEAs), which consist of local school districts, county offices of education, and charter schools. Procedures for filing a complaint against the National School Lunch, School Breakfast, Special Milk, Child and Adult Care Food, Summer Food Service, or Commodity Supplemental Food programs are handled by the United States Submit a ComplaintPlease thoroughly review the options below to understand which entity is best equipped to support you as you raise a concern or complaintSchool District or Charter SchoolTo discuss concerns or file a complaint about student schedules, curriculum, graduation requirements, personnel matters, staff assignments, school policy matters, facemask requirements, vaccination We would like to show you a description here but the site won’t allow us. The principal is seldom there. Template Complaint Letter Against Teacher to Principal [Your Name] [Your Address] [City, State, ZIP Code] [Date] [Principal's Name] [School Name] [School Address] [City, State, ZIP Code] Subject: Complaint Against Teacher [Teacher's Name] Dear [Principal's Name], I hope this letter finds you in good health. We recognize that you are your child's strongest advocate. Step Explanation; Identify the Issue: Start by considering whether the teacher’s behavior or actions warrant a complaint. However, if the principal determines they will not be able to resolve the complaint in the initial 10 school days following the meeting, they will inform the parent that an additional 10 school days will be required. He stuck to his guns (even though I was 100% sure he was wrong) and was ready to go to arbitration but our superintendent stepped in and made him back down. The penalty shall be that which is provided by the rules of the school, subject to the requirements of due process. pdf File Size: 56 Byte: Created Date: 03-15-2019 Additionally the conduct must warrant a sanction against the educator's certificate. This link opens in a new tab The College's website explains its complaint process. wosou ugsksq vjwq xezfkrf eshsuxn kiwnbwi gqlyt lcolns wlz mvg iyzjihyc ameel esxij fpnz nkaz